PRIVACY POLICY

Effective Date: 05 June 2025

We are committed to respecting and protecting your privacy as a user and visitor of our website. This policy outlines clearly how we collect, use, safeguard, and disclose your information. Please read this privacy policy carefully and contact us if you have any questions or concerns.

Information Collected

We may collect personal information from you when you access our website, use our services, make enquiries, or interact with our digital platforms. This may include, but is not limited to:

  • Full name

  • Email address

  • Phone number

  • Geographic location

  • IP address

  • Survey responses

  • Support enquiries

  • Blog comments or testimonials

  • Social media handles

 

Our services are not intended for individuals under the age of 18. We do not knowingly collect or store data from anyone below this age. If we discover personal data from minors without verified parental consent, we will promptly remove such data from our systems. If you suspect such data has been submitted, please contact us directly.

You can request access, modification, or deletion of your personal information by contacting us or updating your account details, if applicable.

Use of Your Information

Personal Information:
Your personal information enables us to provide, maintain, and enhance our services, including:

  • Responding to your enquiries

  • Processing your transactions and payments

  • Offering customer support

  • Informing you about products, services, updates, and promotions

  • Improving our overall website experience and functionality

  • Personalizing your browsing experience

 

We send marketing communications only if you have explicitly consented or subscribed to them. You may opt-out of promotional communications at any time via an unsubscribe link provided in the email or by contacting us directly.

Non-Personal Information:
We may aggregate and anonymize non-personal data to analyze user behavior and trends, administer our website, improve our offerings, and optimize advertising efforts.

Information you choose to publicly disclose—such as comments, testimonials, or social media interactions—is visible publicly. If you later remove this information, copies may remain cached or archived by third parties beyond our control.

Security and Storage

We take security seriously and employ commercially reasonable efforts to protect your personal data against unauthorized access or disclosure. Sensitive financial information is encrypted during transmission and never stored by us directly.

Personal information we collect may be transferred to servers located outside of Australia, provided the country maintains comparable privacy protections as required by law.

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations, resolve disputes, and enforce agreements.

In the event of a data breach compromising your information, we will promptly inform you according to applicable laws and regulations.

Cookies and Tracking Technology

Our website employs cookies and similar technologies to improve your browsing experience, analyze web traffic patterns, and deliver targeted marketing. Cookies do not give us access to your device or personal details beyond what you voluntarily provide.

You may adjust your browser settings to reject cookies. Please note that disabling cookies may impact your ability to fully experience all features of our website.

We may utilize third-party services (e.g., Google Ads, Facebook Advertising) that employ cookies and tracking pixels to deliver targeted advertisements on our site or elsewhere on the web. This helps us better align advertisements with your interests.

Sharing Information with Third Parties

We do not sell or rent your personal information to any third parties.

We may share your information with third-party service providers strictly for the purpose of operating our business, processing payments, fulfilling orders, marketing our products and services, or as required by law. Any third-party we collaborate with is obligated to respect and uphold the confidentiality and security of your information.

Legal Disclosure

We reserve the right to disclose your information if required by law, court order, subpoena, or other legal processes. Disclosure may also be necessary to protect our rights, safety, property, or that of others, or in response to law enforcement agencies.

If our business experiences a transfer of ownership or merger, your personal data may be transferred securely to the acquiring entity under strict confidentiality terms.

Links to Other Websites

Our website may contain links to third-party websites for your convenience. We are not responsible for the privacy practices, content, or reliability of these third-party sites. Please review the privacy statements of any website you visit through links from our site.

Changes to This Privacy Policy

We regularly review and update this privacy policy to remain current and compliant with applicable laws. Updates will be published here, and we recommend periodically reviewing this page for changes.

Contacting Us

Should you have any questions, requests, or concerns regarding this privacy policy or your personal information, please contact us directly via our website’s provided contact methods. We will endeavor to respond promptly and effectively.